How to find from where data is being populated in field in HR case

DivamS
Tera Contributor

Hello Community "I have a doubt that if a hr lifecycle case is being created and it has field named "location" whose data is being populated from a custom table field. Whenever there is data being created in the custom table then it also creates a HR case in which the location is auto populated  ,so i want to know how to find from which script/flow the location is getting populated?". I have checked the HR templates and also lifecycle event but didn't find any lead

2 REPLIES 2

RaghavSh
Kilo Patron

Use script tracer to find the script making this change.

You can find script tracer in application navigator. After starting the tracer mimic the behaviour and you will see the scripts being executed and changes being made.


Raghav
MVP 2023

Musab Rasheed
Tera Sage
Tera Sage

Generally it should be in Business rule but check below

https://www.reddit.com/r/servicenow/comments/wworu2/find_where_is_a_particular_field_referred_to_in/

Please hit like and mark my response as correct if that helps
Regards,
Musab