Can you use Email Layout or is there an equivalent functionality for HR Journey Notifications?

[jpcb0108]

Hi All,

I am currently working on an HR journey and was wondering how I could apply an email layout to a Notification Activity in the Journey. I see that "sn_hr_core_email_content" doesn't have the Email layout field unlike "sysevent_email_template." How does one go about branding the email notifications coming from the journey or would I have to configure every notification coming from the journey one by one with the branding that I like?

[Shruti]

Hi,

Go to the email layout sys_email_layout.LIST and copy the source code

Open the Email content sn_hr_core_email_content and paste the source code in Message HTML 

[jpcb0108]

Hi,
Thanks that looks okay but does this mean if we make like 5 notifications for the journey we would have to copy and paste the same thing for all of them? We were hoping to use something like an email layout to make it easier if in case we need to edit something in the header or footer of the email notifications from the journey.

[Shruti]

Hi @jpcb0108 ,

Another way is update the email template of the OOTB activity notification which is applied to all notifications using sn_hr_core_email_content 

Navigate to System Notification -> Notifications

Add email template to this notification

[Sabrina10]

I accomplished this by using a flow activity where I passed the name of the notification record and other parameters, if needed, to a subflow that used the Send Notification activity.  Then in theOOB Notification (sysevent_email_action) table I was able to control the content using the standard email templates and layouts.   The 'Send When' field of the notification was set to 'Triggered' when using the Send Notification activity.