How to modify fields on user record on syspopup on requested for field in hr configurable workspace
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06-16-2025 06:19 AM
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06-16-2025 08:37 AM
you can add/remove fields from the sys_popup view and those fields should reflect when you click the i icon
1) navigate to this and then add/remove fields
<your instance name>.service-now.com/<table name>.do?sysparm_view=sys_popup
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-16-2025 09:22 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-17-2025 05:01 AM
Hi @Ankur Bawiskar ,
Thanks for the response!,.
I have followed the URL path that you have mentioned above. But, that was landed on new Record page on ER case creation. Could you please assist me further steps.
Thanks,
Bhanu.
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06-17-2025 05:13 AM
the URL will take you to the sys_poup view of that table
which page you are referring?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader