Hi Everyone,
I am working on a Playbook flow and have a question about passing the sys_id between activities.
In Activity 2 (screenshot attached), I’ve created a flow that generates an HR task when a case is created. Now, in Activity 3, I’m using the User Form activity to collect input from the user regarding that HR task—specifically allowing them to update or close it.
My question is:
How can I pass the sys_id of the HR task created in Activity 2 into Activity 3 so that the User Form can reference the correct task?
Any guidance or examples would be greatly appreciated!
Thanks in advance.
