How to set up the HR termination linking to the termination of ServiceNow accounts

Sharon24
Tera Contributor

Hi,

We have an HR software that manages employees data. While the employee left the organization, employee profile would be keyed as left in this software.

I'm trying to figure out where and how to set it up so it could trigger the ServiceNow accounts to be disabled if they have been keyed as left the organization in the HR software?

Thank you

 

1 ACCEPTED SOLUTION

John Zhang1
Kilo Patron
Kilo Patron

We use Workday to manage the employee core data, and Workday is feeding the employee data to HR Profile table through SFTP integration.  If an employee lefts, the employee status will be changed so the employee status in Workday will update same employee status in ServiceNow HR profile table

You would use same approach to create an integration between your HR software and ServiceNow HR profile to feed employee data to ServiceNow.  When the employee left the company,  the updated employee status will fed into ServiceNow HR profile to update the employee status to false.

 

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69TransAm
Kilo Contributor

We use Workday and ServiceNow. When a manager puts in a ticket to terminate an employee (EmployeeID, TerminationDate), we want the ticket information to be sent to Workday to Terminate (or some other intermittent status) the employee. I see tools to go the other way built into Workday. Any easy suggestions to go from ServiceNow to Workday?