Hi All, We have a domain separated instance. In global domain, modal is working as expected, but when simulating it again in child domain, nothing happens when I click the Resolve button. Any clue on where this issue is potentially happening would be...
HR Agent WorkspaceI have a button Send Email which on clicking processes the email and it shows a message "Email Sent"My requirement is to make this message dismiss after 5 seconds, how to implement the same. As per my understanding this looks like ...
I am not able to option to change the application for agent workspace to "Agent Workspace for HR Case Management".please refer the below screenshot.
Hi ServiceNow Forum, I’m interested in understanding best practice for Data Subject Access Requests (DSAR) and using ServiceNow, Is there a business case or guide available for this? thank you
Hi there, I have scenario where I'm child HR case is not visible on EC pro portal for opened for user. do have any restriction for child cases? Thanks
Hello, Can someone please help me with understanding how the HR Benefits COE is different than the Total Rewards COE?Is there any OOB HR service that is part of the Benefits COE? Thanks!
I am getting back data from external system from rest api, I am trying to parse it but could not get it to work.{"meta": {"totalItems": 736,"pagingOffset": "0","pagingLimit": "1000"},"allPerson": [{"Id": 332,"RCId": "000001","Type": 1,}, {"Id": 333,"...
Hello Developers,We recently performed a cloning process from our Production instance (Vancouver version) to our Temp instance (Washington version). After the cloning, we noticed that our application is not functioning as expected. I have attached sc...
Hi,I am trying to transfer a HR case (HR core case) to Employee RElations (ER). I get the below error message even though the case gets transferred. I created restricted caller access to allow read/write /create acceess on ER. It did not work
Hello Everyone,I have seen classic dashboards are also present in Platform analytics dashboards in HR Agent workspace as given in snapshot. So, I have created a few set of dashboards in classic/Self Service which needs to be moved to Platform analyti...
Hello all, I have a requirement to build a report to show all third parties who answered to specific questions (Risk questionnaire) and with specific responses. I'm using "asmt_metric_result" table to get the association between the third party -> qu...
HI all,I have a requirement where I need to trigger the activity from one of the activity set of life cycle event only when the subject person termination date - notice date +1 is less than notice period .I want the HR task to be triggered only when...
I am trying to explore external content in AI search.Is it possible to search content inside the attachment which is stored externally and then show it on portal search result.
Hello, I recently had help with auto-filing a form date field, using Script Include and Client Script.As an Admin Testing, it works perfect. However, when I test as a Manager (non-ITIL nor Admin), I get these many errors. How do I get rid of these...
Hello,I know that what I've written is a bunch of nonsense, but I am horrible at scripting and I would really like some help. My goal is , once I type in a User (subject_person) to auto-populate my form field (appraisal_due_date) with the information...
