HR Agent Workspace - Chat response template action failed message

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12-07-2023 06:33 AM
Hello,
Has anyone using a Chat response template with HR Agent Workspace seen this error?
The error is "Action failed" (see below) when trying to use the Quick Action option / r.
The response template being used is set up with a channel and conditions.
The agent user has the appropriate snippet role as well.
Thanks
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