Send Reminder Mail
Hello All, I want to send a reminder mail to 'assigned to' person after 5 days of record creation(If state is not completed of record).How can i achieve this?Please help on this. Thanks,Charan sai.
Forum Posts
Get Information from widget variable
Hi everyone! So, I have a problem in hands that I think the solutions is fairly easy but I can't find it..So, I have a variable on my widget that I want to input information, in this case, it's fetching the sys_users table to work as a watchlist. I w...
New Pioneer Onboarding task not visible for some users. Widget error.
Hi, when we delegate a Submit Catalog Item HR task type for New Pioneer Onboarding service, the delegate is not able to see the task details on ESC, It is visible in "My tasks" bud does not show the form - we get these errors: Error Server JavaScrip...
Primary and Secondary jobs swapped on HR Profile, incorrect in staging table but correct in SAP.
Hi all, we have an issue with primary job and secondary jobs showed on HR profile. This information is retrieved via integration from SuccessFactors. In SAP, the data are set correctly, the primary job is marked and the secondary job has earlier end ...
Resolved! A method for modifying and resubmitting survey responses
Hi!Is there a way to review, amend, and resend survey responses after they have been submitted but before the deadline?
About HRSD Portal configuration
I am trying to create some mega menu in the esc portal in the taxonomy topic but after creating the topics and sub-topics when I checked the ESC portal the mega menu is not showing.
Toggle chat from menu item in portal
Hi i have a requirement, in which when we click a menu item in header then it should open the virtual chat window directlyso i tried below community post to achieve thisToggling Virtual Agent chat client (using Agent Ch... - ServiceNow Community But ...
Rest Message Error in HTTP Post Method
Dear Friends, We are trying to test the connection from ServiceNow DEV instance to End Point below.End Point: https://xx-xxxx-api/api/qs/oa2/v1/login/ I am able to connect from Postman to End Point successfully with Status 200 OK.Getting the Access T...
Cannot dot walk with "Show Related List" from HR Task -> certain HR Case fields
Hello,We are having issues with dot walking with the condition builder on sn_hr_core_task table. When we use sn_hr_core_task in a UI Policy, Notification, or view records List View, it will not let us dot-walk with the "Show Related List" option to t...
Resolved! HR Cases
What is the role i should be giving to fulfiller groups that will be working HR cases?
Configuration of Popular Topics
There is a requirement where the topics under Popular topics needs to be modified and 1 topic should be visible all the time. Is it possible to do?
Ui Action Workspace PDF Preview is not working , not generating the document
I have created on UI action named 'Packing slip' on csm workspace which when button clicked open up window with generated pdf using the templated specified on form field, i have attached images, it works on native ui form when clicked window pops up ...
How to auto-populate backend field
Hi guys! I have a field in my widget that I want to use to auto-populate a field on the back end of my HR Case.The field I want to auto-populate on the back end has the following characteristics:Dictionary info: sn_hr_core_case.watch_listTable: taskF...
Swapping activities between existing activity set in Lifecycle Event
Hello All, I have the requirements to swap the activity that was triggering in week 5 activity set to trigger in week 6 activity set & vice-versa. Impact: This lifecycle event is in live in Production & modifying it will have impact on the HRLE cases...
Variables that are not showing in Catalog Item form are visible in portal
Hello, I'm running into an issue here and not sure what to do about it.I have an existing form, o which I added 2 additional fields (to only be seen by certain people with a specific role). On the backend, it is working as designed. However, when I g...
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