Hi , I am trying to apply translation on the task description. For this, I have tried using gs.getMessage('string') call in the business rule which is displaying only English translation and not the other language translation.Have updated the transl...
Hi everyone! I was wondering, Is it possible to add a little button with image and everything on the front-end (Employee Service Portal)? FYI: The Catalog Item is created via record producer. Other thing is, is possible to add this button / function...
Hi all, We've created document block content that is dynamically displayed based on the Subject person's language. Unfortunately, when the document is previewed or generated, the HTML variable choice values are translated based on the current HR age...
Hi!Is there a way to review, amend, and resend survey responses after they have been submitted but before the deadline?
Dear Friends, We are trying to test the connection from ServiceNow DEV instance to End Point below.End Point: https://xx-xxxx-api/api/qs/oa2/v1/login/ I am able to connect from Postman to End Point successfully with Status 200 OK.Getting the Access T...
Hello,We are having issues with dot walking with the condition builder on sn_hr_core_task table. When we use sn_hr_core_task in a UI Policy, Notification, or view records List View, it will not let us dot-walk with the "Show Related List" option to t...
What is the role i should be giving to fulfiller groups that will be working HR cases?
I have created on UI action named 'Packing slip' on csm workspace which when button clicked open up window with generated pdf using the templated specified on form field, i have attached images, it works on native ui form when clicked window pops up ...
Hello, I'm running into an issue here and not sure what to do about it.I have an existing form, o which I added 2 additional fields (to only be seen by certain people with a specific role). On the backend, it is working as designed. However, when I g...
Hi Team, How we can configure workspace notification ? i.e As an Agent, I want to receive notifications within the Workspace, So that I can keep all my work within the Workspace view. Thanks,Manal Aquil
HiI have a requirement to highlight a field in list column to any color when that filed is in list in hr agent workspace,so i have created highlighted value in workspace experienceits working fine when we have kept it in any place (example second co...
We recently upgraded our portal and the search bar shifted to the right in the header. Where do I go to move the header location to align with the left side of the screen?
Hi everyone, I want to get the sys_id of a choice in a select box type variable and compare it to the value set on a property, and if it's equal it makes some fields mandatory and visible. I have a catalog client script and a script include but it's ...
Hi,I am having a field called case reason in HR Cases table which is reference to a custom table 'u_case_reason'. I want the values of the case reason should be sorted in alphabetical order both in record producer and case form for all users. I tried...
How can I add a new List to HR Agent Workspace? I've been looking at documentation and can find information on Agent Workspace (incidents, problem, ect.), but can't find anything for HR Agent Workspace.