HR Case Management fields not visible

[edbailey]

Ive installed the HR application on my dev instance but I have found that only the System Admin account is able to see certain fields within the case management form

For example 'Opened for' and 'Assigned to'

I assumed this must be role related so I gave a user every HR role that there is and they are still unable to see these fields.

Any ideas where I am going wrong?

[lSurya 24]

If you haven't given any condition. then that must be fine. Or if you want some particular roles should see that field the add that respective role.

Thanks,

Surya Amara

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[Alikutty A]

Hi Ed,

You are on the wrong ACL. On the debugging logs, can you please search for fields on which you have issue like opened_for or assigned_to (mention correct field names)

Thank You

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[edbailey]

Hi

The only errors in the debug record on that page are for sys_user.name which is why I assumed it would be that acl causing the issue.

Here is debug info for the opened_for read field. To me this suggests its ok?

[BALAJI40]

Please check the acl, hr_case.*/ read access which shows error

Which users contains the all the fields read access, if you specify your role in this you can see all the fields.

[edbailey]

The Hr_case.* read has no roles or conditions applied unfortunately and there is no acl for Hr_case.opened for / read just one for write