According to Docs - third party background check is being deprecated and not supported after Brazil. The documentation states you can request the plug in - but then the question is will that plug in be supported. So the question really is - can you...
Hello, I would like to understand the difference between sn_hr_core.basic and sn_hr_core.manager role , in terms of visibility and scope of authority in servicenow platform? Please dont include the the number of roles which are inherited in the sys...
Hello,We have a request to build a framework in our HR portal for 15% of non-critical transactions to be route for auditing to help improve the quality of solutions offered. Things to be audited could include whether it was assigned to the right grou...
HI, I have a quick question on mapping variables from Intake form to caseOn the record producer - created and employee field which matches the exactly the same field on HR case.tried to populate the employee field on the form with client scripts reco...
I am working on Manager Hub and wanted to include details on Employee Details expanded contact card. I only have the options Location, Contact and Status. How can I add more fields from Employee Profile table onto this card?
Hello,Can someone explain to us , in an HR templae : what does mean :Due date calculation = 1 hourwhen to send = 5interval = 2Thanks,
Hi Team, Can you please guide on establishing this scenario. Currently we are triggering the notification to requester with related contextual search results using table configurations and we are using email script : cxs_emailsearchresults (OOB) in t...
Hi Community,On HR Agent workspace we have a Transfer case button. When we click on that , we will get a dialog box having several fields one of them is HR Service.Any idea from where the dropdown value is coming in that list ?NOTE : I already have c...
Hello All, I got a requirement where I need to send an email to Requester once the HR case is submitted for any COE. I have created the Notification and calling Email Script as shown in below screen shot.I could see Contextual search results are show...
Hi Community,I’m working on an HRSD dashboard and looking for a reliable way to identify which HR teams (assignment groups) manage which HR Services. as i need to create a new report to t to reflect the which team manages which type of HR Services.I...
Hi team, please i would like to disable this toggle to be set it to read only and keep it selected for a specofoc item but could not find a way to do it, any idea on how to do it?
We have Granular Delegation for HRSD but no delegation records (sys_user_delegate) are created when the start date of the delegation is in the future. It works fine whenever todays date is selected as start date for the delegation. Has anyone had th...
Hi,Hope you are doing well.I have an 'attachment' type variable in my record producer. When the user uploads any attachment, I want the attachment to get saved in the record created. But instead, it is hiding it.I can see the entry created in sys_att...
Hello, wondering if this is possible & if anyone has ran into something similar. As part of a lifecycle, we have an HR task of the Submit Catalog Item type going to an employee. When the employee completes the task, a child case is created - which is...
