I'm currently having an issue with the Employee Form / Survey Designer. There seems to be a limitation where it cannot fetch data from another table, which prevents me from displaying the value on an Employee Form field. Based on the scenario shown ...
Hello Community, I have a requirement where I need to trigger an activity set when all the mandatory tasks (optional = false) in the previous activity set are completed. Here is what I have done in the advanced trigger, but it still isn't working. An...
When a lifecycle is being initiated in SN HRSD and an agent is working through the playbook we are having issues where tasks are being duplicated sometimes 90 times etc, but this does not happen every time. We have not been able to figure out what i...
Dear ServiceNow community,I have investigated this issue for a while now but unable to find any data or information regarding this while I suspect that this is possible in ServiceNow.Does anyone have any further information regarding how to check in ...
Hi,I have created a flow designer which takes approval names from an intake form and once submitted creates a hr case. Once the hr case is created it triggers the approvals to the user that was selected on the intake form while submission. Till this ...
Documents templates can be translated as per below https://docs.servicenow.com/bundle/rome-employee-service-management/page/product/human-resources/task/doc-lzt-fm.html I create multiple document templates and tried creating translations for them. Ho...
We already achieved restriction of attachments when gets attached via compose email for COE's sn_hr_core_case via email Client configuration when user attach an attachment via compose email. We added filter condition as Email.target table is not sn_h...
Hi all,I hope you're doing well. I've made a filter on my record producer variables and the filter is good, the information displayed is not. It is not showing me all the values once I do group by:Once I move from the next page, it immediately moves ...
Hi,Is it possible to limit the submission of an intake form after it's been the first 10 days or 15 days of the month? If yes how it can be done?Thanks in advance!!
Hello,I would like to know if it is possible to create playbooks for standard HR service requests.The employee must enter their HR case in a playbook on the portal.And the agent must continue in the workspace, still in the playbook.I thought about Li...
I have a use case for HTML Template where a customer would like to hide the generate button until the Document Tasks are completed and shows up only after the Document has been signed. Does anyone have any ideas?
Hi Team,I’m facing an issue while adding a user to one of the HR groups through Flow Designer.In the flow, I am trying to add a user to the IGA group, which is an HR group. However, I’m consistently getting an error during this step.Sometimes Flow De...
Not able to see any HR assignment group or any group when selecting 'Assignment group' in vertical lane field. Please see the screenshot and give me a resolution.
Hi All, I had a record producer named (EX) - Leave Management & Test user (knows both English & French)Scenario 1 - Step 1 - User (English language) login into portal and opens the record producer Leave Management.Step 2 - Form has two fields ...
Hi Community,Wondering if anyone has looked into the Gen AI capabilities specifically around HR and what resources you've found and can share, please.Whilst I've managed to review quite a lot of info including leveraging the learning Portal as a good...
