Hello experts, We are assessing the feasibility of the following use case in a ServiceNow TPRM sandbox:A Third-Party Risk Assessment produces an assessment score.A separate Contract Risk Assessment produces another score.ServiceNow combines both sco...
Hi All,Does anyone know how we can add a new custom button to the HR Case Approval record?
I’m currently exploring the integration between Moveworks and ServiceNow, and I’d like to build a small demo/Proof of Concept to better understand how the integration works in practice, but I’m missing a Moveworks environment where I can configure an...
Hi everyone,I'm working on an HRSD implementation in ServiceNow and have configured several Catalog UI Policies on variables associated with an HR Record Producer.The policies work as expected when I access HR Agent Workspace using my own account. Ho...
I want the difference between these two
Does anyone happen to know the intent behind the Ready for work business rule on the HR Case [sn_hr_core_case] table? Ref: https://<your_instance_name>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=3e5330019f22120047a2d126c42e70f9 Technically, w...
We're looking to increase Customer Satisfaction (CSAT) survey response rates. Can anyone suggest approaches that have worked well ?
This is a new one for me. My manager wanted to know the "Default" PA Dashboard used by our user base.So I sent it do him as a URL link. When he clicked it, it rendered like this: Now most users, myself included, when I view it the widgets show as the...
Hello experts, We are experiencing an issue after upgrading to Australia. ScenarioWe have an HR Lifecycle Event process where:Employee completes several document tasks.The final document task is signed by the employee.An After Business Rule checks w...
I have integration HRSD with microsoft teams 365. Created manifest file and loaded into teams. Once I opened app in teams , i'm getting below tabs in apps. I only need "your hub" tab as it is actually HR portal opened in teams window. How to remove o...
Hi Community,Our customer is considering TPRM and IRM Professional. When a vendor fails a contractual obligation—for example, a missed SLA or a data-loss event, they want to record the issue, track corrective actions, and provide enterprise-level vis...
Hi Community,I am working on a requirement to create a custom leave request submission UI in the ServiceNow Employee Center portal.I have created a custom page and widget to implement a four-step leave request wizard.Current Implementation:Step 1 – S...
Hiwe recently implemented ER scope for Employee relations case in instancewhen transfer happens the related records like evidence,interview are not copying from old case to new case, and this is OOTB functionalitybut we need to customize that for bus...
Hi Community,I am working on an Employee Offboarding Lifecycle Event and have an activity called Employee Clearance.My requirement is to send the request to the Opened for / Requested for employee when certain conditions are met, so that the employee...
Files such as PDFs, xlsx do have preview after attaching them on to the case.Does files that are just selected can have a preview before uploading on the case. Can see it in the below image, the pdf is just selected and yet to attach on the case sayi...
