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How to solve this HRSD Task

3. HR Service Delivery (HRSD)A. Requirements & Process Definitionï‚· Map end-to-end employee lifecycle: recruitment, onboarding, transfers, offboardingï‚· Define HR case types, approval chains, and SLAsï‚· Identify compliance requirements (Joint Commis...

HR Triaging Dashboard

While setting up the HR Triaging Dashboard, we are not able to show names for the lanes on the top as headers. How do we enable the names to show up?And is the concept for an admin to configure it and share that or each person is supposed to configur...

Employment letter automation

HiNeed to help on below scenario.Once the HR case created, employment letter should automatically created without agent intervention and attach to case and close the case and we have 3 templates for 3 countries, how to get in  to this without agent l...

svani by Tera Contributor
  • 153 Views
  • 2 replies
  • 0 helpfuls

Duplicate Variant of HR Workspace

Hi Team, When i created duplicate variant of UI builder landing page, and click on my team high priorit case, heading is showing as null, Why its happening.  

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preethigovi by Tera Contributor
  • 125 Views
  • 2 replies
  • 0 helpfuls

Resolved! PDF letter - fully automatic workflow?

Is it possible to create a PDF letter process that does not require any agent action? For example, our employees will complete a catalog item form on their portal with some information. The system will then generate a PDF letter with that information...

Tiffany6 by Tera Expert
  • 2232 Views
  • 11 replies
  • 2 helpfuls

Refresh the workspace from ui page opened through action assignment

Hi,I was able to open a Ui page from workspace button using the below code. Now the issue comes to close it/ reload the whole page. Code used in related list action - var ui_page_id = <sys_id of the ui page>; g_modal.showFrame({        url: '/ui_page...

indu13 by Tera Contributor
  • 1023 Views
  • 3 replies
  • 0 helpfuls