1 ACCEPTED SOLUTION
although ServiceNow says syntax is ${variables.variableName}, but it's sad that it doesn't work
1 other member also tried the same and it didn't work, I provided solution for that
Is it possible to add record producer variables to HR Document Templates
You can use document template script for that
use template script and bring the variable data and use it
(function runTemplateScript(target /*GlideRecord for target task*/ , docTemplate /*GlideRecord for doc template*/ ) {
//Add your code here to return the dynamic content for template
var gr = new GlideRecord("your table name");
gr.addQuery("sys_id", target.sys_id);
gr.query();
if (gr.next()) {
return gr.variables.variableName;
}
})(target, docTemplate);
${template_script:fetch_variable_value} -> include in the body of template
If my response helped please mark it correct and close the thread so that it benefits future readers.
