HR Operations System & HR Account
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07-04-2024 12:55 AM
Hi,
I would like to know the difference in usage between these two tables. Both seem to be master data for HR-related systems.
- HR Operations System [sn_hr_core_op_system]
- HR Account [sn_hr_core_hr_account]

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07-04-2024 01:00 AM
@Kohei Tominaga1 Here is another thread talking about the HR Operations Systen https://www.servicenow.com/community/hrsd-forum/information-about-hr-operations-systems-table/m-p/26...
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07-04-2024 01:01 AM
Hi @Kohei Tominaga1 ,
Found this useful article, explaining the difference b/w the two tables:
HR Operations System [sn_hr_core_op_system]
Purpose: The HR Operations System table is designed to store information about various HR systems or applications used within the organization. This can include systems like payroll, benefits management, time tracking, and other HR-related applications.
Usage:
- Integration: It is primarily used to manage and keep track of the different HR systems that are integrated with ServiceNow HR Service Delivery.
- Configuration: The table allows HR administrators to configure and maintain details about these systems, such as connection settings, credentials, and other necessary information required for integration.
- Operational Management: It helps in the operational management of these systems by providing a centralized place to monitor and manage them.
Fields:
- Name of the HR system
- Type of system (e.g., payroll, benefits, etc.)
- Configuration details (e.g., endpoint URLs, credentials)
- Status (active/inactive)
HR Account [sn_hr_core_hr_account]
Purpose: The HR Account table is used to store information about individual HR accounts for employees. This includes accounts related to various HR services and applications.
Usage:
- Employee Information: It is used to manage and store detailed HR account information for each employee, such as their payroll account, benefits account, or any other HR-related account.
- Personalization: The table helps in personalizing the HR services provided to each employee by maintaining their specific account details.
- Integration: It plays a role in integrating individual employee accounts with different HR systems, ensuring that data flows correctly between ServiceNow and external HR systems.
Fields:
- Employee (reference to the user)
- Account type (e.g., payroll, benefits)
- Account details (e.g., account number, provider)
- Status (active/inactive)
Key Differences
- Scope: HR Operations System focuses on the systems/applications used by the HR department, whereas HR Account focuses on individual employee accounts within those systems.
- Level: HR Operations System operates at the system level, managing entire HR systems and their integrations. HR Account operates at the employee level, managing individual accounts within those systems.
- Data: HR Operations System contains configuration and operational data about HR systems. HR Account contains personal and account-specific information for employees.
Thanks.
Hope it helps.
If my response turns useful please mark it helpful and accept solution.
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07-04-2024 01:12 AM
Thanks but the description for HR Account is not correct. It is saying about HR Account Access table.
HR account table does not have employee information..
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07-04-2024 02:02 AM