HR Template link Templated and addition field usage

SIVAMANIKR
Tera Contributor

2 weeks ago

HI @Ankur Bawiskar ,

In Hr Templated what is the used of link templated fields and extra tab fields .

SIVAMANIKR_0-1756098771696.png
can you please provide me the some examples 

 

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Rafael Batistot
Tera Sage

2 weeks ago - last edited 2 weeks ago

Hi @SIVAMANIKR 

 

this is specific to HR Templates in ServiceNow HRSD.

 

When you configure an HR Template (like for an HR Case), you get two extra areas:


1 - Linked Template Fields

  • These are fields on the target record (e.g., HR Case, Employee Document) that you want the template to automatically populate when applied.
  • Think of them as “which fields on the case should be filled in when this template is used”.

2 - Extra Tab Fields

  • These are additional fields that show up on the HR Case form UI, but are not part of the base template mapping.
  • They allow case workers to manually fill in more details when using that template.
  • Think of them as “bonus fields shown only when this template is selected”.
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pavani_paluri
Giga Guru

2 weeks ago

Hi @SIVAMANIKR ,

 

Link templated fields : Copy values from parent case into the child task.

Extra tab fields: Show extra fields in the template editor so I can set values that aren’t visible by default.

 

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P
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SIVAMANIKR
Tera Contributor
In response to pavani_paluri

2 weeks ago

hi @pavani_paluri ,

I have used this condition in TEMPLATED .

SIVAMANIKR_0-1756111016968.png

Same templated i have selected in HR agent work space and it's created 2 different cased .

SIVAMANIKR_1-1756111131309.png

I did not understand how to copy values 

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