HRSD - Employee Relations versus Employee Relations Module

[laxmitrichu]

What is the difference between "Legacy HR Case Management to the HRSD Employee Relations scoped application in Service Now"?

[Sanjay191 · Accepted solution]

Hello @laxmitrichu 
The major difference is that Legacy HR Case Management  is stands for the  Generic HR cases (benefits, payroll, etc.) and  HRSD Employee Relations scoped application Specialized for Employee Relations like disciplinary action, complaints, investigations.
and if want to get more information then you can get from the below link 

https://www.servicenow.com/docs/bundle/vancouver-employee-service-management/page/product/human-reso...

https://www.servicenow.com/docs/bundle/washingtondc-employee-service-management/page/product/human-r...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

[abirakundu23]

Hi @laxmitrichu ,
HRSD Employee relation is scoped application and Legacy HR case management handles HR process like (HR Personal Information, Benefits, Payroll, HR General Queries etc). You have to activate separate plugins for both application. Once you activate  Human Resource Scoped App: Core, this plugin referred to as simply the HR core plugin provides the foundational functionality for HR case and knowledge management within the HR Service Delivery (HRSD) module.

Please follow the documents :
ER Setup sets : https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/human-resou...
https://www.servicenow.com/products/hr-service-delivery/what-is-employee-relations.html?state=seamle...

Please mark helpful and correct answer if it's worthy for you.