HRSD ER - Evidence Management (HR Agent Workspace) - Managing Attachements
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01-14-2025 05:26 AM - edited 01-15-2025 07:51 AM
Can anyone assist as hitting a wall with this.
Is it possible at all to move attachements on an HR case to the 'Evidence' Records without having to download the files and re-upload using HR Agent Workspace?
Documents are being added to the HR Case by customers that really should sit as attachements alongside their associated evidence records.
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