HRSD Lifecycle Event: Cannot delete inactive Activities

[psypniew]

Hello,

    In a Lifecycle Event, I am unable to delete an inactive Activity. I get an error message "Action not authorized"

Can you help me please ?

Thank You,

Regards

[Ankur Bawiskar]

@psypniew 

are you in correct scope?

are you testing with HR admin or admin user role?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Bhuvan · Accepted solution]

@psypniew 

Go to sn_hr_le_future_todo table and remove the rows applicable to the activity. Then you will be able to remove the activity. 

See below thread for reference,

https://www.servicenow.com/community/hrsd-forum/can-t-delete-activity-in-activity-set/m-p/1298089

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[psypniew]

Hi @Bhuvan  

Thank you for your response.

Unfortunately, I am not able to read the sn_hr_le_future_todo table records nor the sn_hr_le_activity_set_context table records.

[Bhuvan]

@psypniew 

As you can see, records are there in table from the row count. Please check with your HR admin or System admin to try to delete inactive activities. If they cannot perform, you can ask them to clean up sn_hr_le_future_todo as per my earlier post, it should work.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan