HRSD: Recommended scope for Lifecycle Events and triggering HR Service

[karoly_gersi]

Hello everyone,

I got a bit confused regarding the application scope to be used when creating a Lifecycle Event and the HR Service that triggers it.

I'm building a LE for on/offboarding and looking for best practices or what to take into consideration when creating the LE and its HR Service because what I experienced so far looks a bit confusing.

Even on the training instances, some Lifecycle Events are in the Journey Designer scope, other are in the HR: Lifecycle Enterprise (both regarding onboarding). Their HR Services are in the Journey Designer and the HR: Lifecycle Events scope.

I would put both of them in the HR: Lifecyle Events scope however. As far as I understand it should be ok if I stay inside the sn_hr... scope but do I make my case more difficult if I use the Journey Designer [sn_jny] scope? (In my project I heavily rely on Lifecycle Events functionality.)

Thank you,
Karoly

[Roopa6]

Multiple Activities within Lifecycle event have those HR Services mapped. In that case, those HR Services should be created in HR Core scope?

[Sandeep Rajput]

@Roopa6 Yes, even in this case those HR Services should be part of HR core. Only those services should be part of Lifecycle event scope which actually trigger a lifecycle event.