hrsd

[Gangaiah Deepu]

Hi Team,

can you please help to remove approval field is showing in the front end of service portal

[Rob Sestito · Accepted solution]

Hello,

This could be coming from the Standard Ticket Configuration application area.

Have you checked there?

You could go to the Standard Ticket Configurations, locate the table your request is associated with, and see if the configuration is displaying that field.

See if this can help you locate where you can remove that field.

Thank you,

-Rob

[Gangaiah Deepu]

Than you @Rob Sestito , it worked

[Rob Sestito]

You are welcome, @Gangaiah Deepu - glad that worked!