(i) button - preview - for Subject Person and Opened For
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3 hours ago - last edited 3 hours ago
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3 hours ago
did you check if that i icon is disabled from dictionary config?
see if this is added ref_decoration_disabled=true
I could see that in my PDI OOTB
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
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2 hours ago
is this a fresh instance?
Did you check some customization is done to hide that i icon?
is it seen on native?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
fresh installation of HRSD module - no customisation - forbidden.

