I have to create two HR task when HR case is created.

niveditakumari
Mega Sage

‎08-08-2023 05:28 AM

Hi, 

 

I have to create two HR task automatically when HR case is created and it should assign to assignment group. 

Can anyone please help me with this. 

 

Regards, 

Nivedita

 

 

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Samaksh Wani
Giga Sage
Giga Sage

‎08-08-2023 05:29 AM

Hello @niveditakumari 

 

You need to create a Flow Designer for this.

 

At the Trigger point you can mention the HR case Condition, so that it will accept the Trigger, and Below you can add to Actions for Creating two HR tasks.

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh

Peter Bodelier
Giga Sage

‎08-08-2023 05:34 AM

Hi @niveditakumari,

 

Please see Configure an HR task template (servicenow.com) for your reference.


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