Hi Community, In HR Agent Workspace, the Compose Email functionality isn't allowing users to copy and paste a list of multiple email addresses into the "To" field. It requires entering them in one at a time. Is there a way to be able to paste a list...
Good day! I need some help. I updated Child Topics on a Parent HR Topic - The updates I made were adding in new Quick Links and Web Apps. The part that I am confused about and need someone's help with is how do I export to XML the following? I know ...
Dear community, I am implementing a lifecycle event using activity containers to add conditions between activities. I noticed that when I add activities with a different order in the activity container, after an activity is completed, it takes a few ...
Hello Folks, I have a scenario where an HR case HRC121 is created on "sn_hr_core_case_benefits" table and the case is assigned to "US Benefits" and i have another group "IND Benefits".Now members from "IND Benefits" should not have read access or vis...
Can anyone share a list of OOB HR services offered by ServiceNow along with Topic details , Topic Category and COE's Thank you in advanced
Hi All,There is a custom table , there are two fields called code and name , I need to run a schedule job to check if there are more than one record with same code then the schedule job should make the record as inactive which has the least updated...
Hello - is there a way HR Agents can build a personalized list view of cases that have been last updated by someone on the watchlist?
We have an issue where A user can access the details of a Case / Ticket via the native application, but when same user attempts to access those details via the HRM Ticket Page (hrm_ticket_page) then the user see's no details (see screenshot below):I ...
I added the multi variable set to a record producer for HR case, but it is not getting copied over to description. The script include hr_ServicesUtil has code to do it. It copies over other variable sets. Any one saw this before?
I am having issue populating the description from HR Case to HR Task, I have a rich_description field on both HR case and HR Task and I am setting up some fields on HR Task via HR Template but it's not able to set the description from HR case in HR ...
Hi All/ @Sandeep Rajput ,Actually, want to show abort message when click on "UI Action".We have called script include from server side, so that we have put condition in UI action condition.As per script logs are executed but taking wrong record value...
So I am facing a very odd issue with my HR configurable workspace. So for my hr case table I have disabled the 'Display Reply-To' in Email Client Configuration for that particular table. It is working as expected and users are not able to see the fie...
HiIn My requests case page in portal, previously we have been using our customized standard routing portal but recently we have been changed to standard ticket route as its OOTB functionality in order to show the additional details section for custom...
Hi, I have added sn_hr_er.case_writer role to the user and tried to create a new allegation using Employee relations HR case. I see the message 'Info MessageSave the record before associating it to subjects of the allegation' on the top and 'Allegat...
Once we create a HR Case in esc portal (Record producer) , when we hover over the description text if gives all the case detail which we need to change it.So how is it possible?
