HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! HRSD

log in the back end of service now, in the menu ALL , some users don't see the full menu for knowledge (published, create new, unpublished etc....) ; they just see knowledge and home pagewhich role its needed?can anyone help?

HTML message changes for proactive prompts

Hi we are using the proactive prompts for virtual agent icon which ServiceNow has been released as new feature for utah version, configured all the OOTB functionality, but for HTML message which it shows as message for user we need a enhancement.As a...

srivijaya_0-1713525819776.png
sri vijaya by Tera Contributor
  • 343 Views
  • 3 replies
  • 0 helpfuls

Query Business rule

I have some questions regarding query business rules in ServiceNow, and I'm hoping to gain some clarity on how they operate.I currently have two query business rules configured, one is out-of-the-box (OOTB), and the other is a custom rule. Both of th...

MA16 by Tera Expert
  • 1849 Views
  • 1 replies
  • 0 helpfuls

Resolved! Workday replacing Servicenow

Hi team wanted to know if an organisation wanted to look at going down the path of replacing Successfactors and Servicenow HRSD combo. Would Workday be able to easily replicate what servicenow hrsd module does for example almost 100 forms , different...

Sean50 by Tera Contributor
  • 1030 Views
  • 1 replies
  • 1 helpfuls

Resolved! Generate a PDF file in the incident form

Hi All, It is possible to create a PDF file using ui action in the incident form. Once the user save or submit the form all the fields should come the PDF file .Can anyone provide me the script 

chandan31 by Tera Contributor
  • 1029 Views
  • 1 replies
  • 1 helpfuls

Resolved! HRSD

Hi Team, need an business rule if table is "x_cacei_s2p_travel_expense" and country is "Germany" then assignment group is "STP - T&E Germany "

Configurable workspace

Hi All,In the legacy workspace there was a bell icon , we migrated to  hr case management for configurable workspace. We would like to know from where we can enable the bell icon in the configurable workspace. Please help us on this.Thanks in advance...

kali by Tera Contributor
  • 254 Views
  • 3 replies
  • 1 helpfuls