I want to show case a Field Message on Agent case form when manual changes happen by agent
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2 hours ago
Hello Community,
I want to make display the info message under the reference field. if any manual changes happen by agent on agent workspace case form field.
For Example: Job field is reference field. if i have updated manually . Field message should show case always under job field. "Updated by UserName(agent who has updated)".
how we can achieve this ? Thanks in advance.
Thanks,
Bhanu.
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8m ago
you can enable audit on table and in activity log you can see which user updated which field
How to activate/deactivate auditing for a specific table or field
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
