I want to show case a Field Message on Agent case form when manual changes happen by agent

MUDIGOLAM BHANU
Tera Contributor

Hello Community,

 

I want to make display the info message under the reference field. if any manual changes happen by agent on agent workspace case form field.

 

For Example: Job field is reference field. if  i have updated manually . Field message should show case always under job field. "Updated by UserName(agent who has updated)". 

 

how we can achieve this ? Thanks in advance.

 

Thanks,

Bhanu.

1 REPLY 1

Ankur Bawiskar
Tera Patron

@MUDIGOLAM BHANU 

you can enable audit on table and in activity log you can see which user updated which field

How to activate/deactivate auditing for a specific table or field 

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Regards,
Ankur
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