I want to show case a Field Message on Agent case form when manual changes happen by agent

[MUDIGOLAM BHANU]

Hello Community,

I want to make display the info message under the reference field. if any manual changes happen by agent on agent workspace case form field.

For Example: Job field is reference field. if  i have updated manually . Field message should show case always under job field. "Updated by UserName(agent who has updated)". 

how we can achieve this ? Thanks in advance.

Thanks,

Bhanu.

[MUDIGOLAM BHANU]

@Ankur Bawiskar 

1. when this should be shown below field?

Ans:- After manual selection done by the agent. we should showcase the display message under that field like "Updated by userName". eg:- updated by bhanu.

2. when form loads or as soon as agent type?

Ans :- Only agent manual changes we need that display message should show always on agent form.

Thanks,

Bhanu.

[Ankur Bawiskar]

@MUDIGOLAM BHANU 

you can try to use client script for this

what did you try and what's not working?

[MUDIGOLAM BHANU]

@Ankur Bawiskar 

I have tried with onChange Client script. it's working only when agent gets updated the field value. after saving the form the display message not showing.

I tried with onload Client script and Business rule as well . but, this logic not working.

Could you please , help me out on this along with script. Thanks in adavance.

Thanks,

Bhanu.