In HR case if we attach something in hr task it is copy in the HR case

[surya9]

User creates a HR case and creates a HR task and attach something to the HR task whenever the HR case status changed to closed then attachment will copy to the HR case as well.

What it is attach in the task, must be only there and not in the parent case. How to achieve this?

[Anil Lande · Accepted solution]

Please check below links:

https://www.servicenow.com/community/itsm-articles/copying-attachment-from-one-record-to-another-rec...

https://incident.do/2023/10/20/servicenow-hrsd-do-not-copy-attachments-from-hr-task-to-parent-case/