Hi All,I have a requirement where i need to add a new tab "Closed" just like "open" and "Complete" in HRM Todos Summary widget in ESC portal to show Closed incomplete tasks. How can i configure that. Please let me know if someone worked on similar re...
Hi All, I have created a HR case and I can view preview document for the same. However, when I try to open the same case on agent workspace for HR case management then i see the below error. Encountered a server issue. Please try again. Please assis...
Hi All,I'm new to HRSD and scripting. I want to learn it from basic and do a mainline certification in HRSD. Please help me with documentations and video links related to HRSD and scripting.
Hello All, On HR Agent Workspace the knowledge articles are not showing up on Agent Assist. Can anyone please let me know why this is happening ? For your reference, Please find below image : Highly Appreciate your help !! Thank you.
I want to create a new tab called 'Related cases' in the table at the bottom of the case page which allows users to relate cases together but the relationship does not impact the State or notes / comments in the case. This request does not replace Ch...
How to hide HR services to certain groups but some members can have multiple groups which should also see all HR services. 15 groups = only 4 hr services should be visiblesome members of these 15 groups are also members of another group let's say 'Le...
Hi Community, I'd like to implement a Service Portal widget into a native UI form (HR Case, for example). I'm stuck because even though I created the formatted and added it to the form, I have no idea how the UI Macro should look like. This is how it...
Hi All,I have a issue with the load data, we are picking the csv file from a shared location. As per the raw file we are almost getting 16000 records. but when we check the import sets we can only see around 3000 records are picked and placed in the ...
Hello Team , How we can remove "Analytics Center" from HR Agent Workspace.Thank you !
I want to hide ( disable ) chat option in the header menu. But conversation should be needed at the bottom of the page in employee service centre.
The dynamic translation button does not appear in Agent Workspace. The translation buttons appear on native view like this: But I cannot view the same buttons on the Agent workspace? I don't see anything in servicenow's docs. Can someone help?
I have created a checklist on the HR service and moved the update set to TEST. But it is not coming in TEST Instance. How to capture the checklists? Solution please. Thanks
I have a requirement to restrict around 15 groups from accessing several other HR services but 4. They have the case writer role. What's the best way to do this. I don't see effectiveness on COE security policy as I have to identify all groups to att...
Hi All We are getting onboarded as a SNOW Partner and we are exploring HR SD for a prospectAny idea, How to enable HR Service Delivery , Journey or Lifecycle events in PDI in Tokyo build I tried role and plugin, couldn't find anything thanksvj
Hi,I was unable to find the plugin(com.sn_hr_service_portal) in my PDI May I know how can I find that plugin in my PDIThanks,Nithin