incident clean up

[ShruthiMR]

ServiceNow client would like to perform a cleanout activity to clear out their tables which has too much historic data which is no longer reported. One such cleanup activity needs to happen on Incident table. Assuming that Archiving rule is not in place, we need to ensure that Inactive Incidents OLDER than 5 years should be purged from the system. This can be done by a scheduled batch job that clears out historic data to maintain system health. Before purging a report should be extracted from the system and sent out to the concerned Incident Managers to ensure data is not forever lost. Cleanup activity should run once every two months

[Ankur Bawiskar]

@ShruthiMR 

Hope you are doing good.

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