Need to add a field which is kind of list collector on the incident form

Narayana Balaji
Tera Contributor

Hi Folks,

 

I had a requirement which I have a 10 types of choices for a field which the user need to select multiple choices  with in the 10 choices on the incident form

 

which field type will be used for this (Particularly on the incident form).

 

Regards,
Balaji.

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@Narayana Balaji 

you can create a custom table and store 10 choices there in name field

then create list type field on incident and make it point to your custom table

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

is it possible without custom table?

 

Regards,
Balaji.

Chaitanya ILCR
Giga Patron

Hi @Narayana Balaji ,

create a list type filed with reference as empty and add the choices under the choices

ChaitanyaILCR_0-1770394494362.png

 

ChaitanyaILCR_1-1770394566805.png

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya