Is it feasible to put timecard management into HRSD?

[Ali Jubran1]

I'm exploring the possibility of adding Time Card management as an HR Service. The Service would define a record producer that employees will submit their hours for the week and then Service would generate an approval for their manager on the case. 

Is this feasible? Or is there a better way to leverage Time Cards in servicenow for all employees? I am aware of the PPM with Financials and tracking time cards against projects but the use case is a bit different since its all employees and not just those assigned to a project. The organization also considers time cards to be an HR process.

[Harneet Sital · Accepted solution]

Hi Ali, 

I am sure this can be done by submitting timecards weekly, you should be able to do exactly what you are looking for along with approval, but it would be hard to define this process keeping the HR module OOTB and also a bit of hiccup creating reports at the back of these record producer variables. 

Here is something that can work for your requirement is as close as it gets to keeping this OOTB

1. Have your record producer create a timecard (time_card table) as below with task reference to your HR case number and the variables that populate this record. You can have the approval process and the below task creation defined from the flow. Also, the below category is not specific to a project but open to all employees. 

2 Have a related list created which shows this record as a related record to report and keep this close to OOTB so in the future if you decide to add the financial aspect to it you have the records in place already.

Thanks
-Harneet Sital (ServiceNow Certified Technical Architect)
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[Harneet Sital]

Hi @Ali Jubran does the above help you with your query or you have any further questions?

[Ali Jubran1]

Harneet,

This is a nice clean solution. Thanks for the advice and i'll update the post with how it turns out.

Thanks,

Ali

[Sarda702]

@Harneet Sital Are you aware if the Timecard application can be deployed as a standalone application i.e. I just need to deploy this application for my service operations team to enter their efforts spent on different activities and generate some intelligent reports based on the outcome of the data entered to be sent to the Leader.