Hi everyone! How can I make a Dashboard that shows the least viewed articles? I have one but it is not showing me the least viewed articles and I need help setting the condition up.Here is what I have so far: The issue is: I have a lot of articles wi...
I am not able to see the records in SYS_EMAIL.LIST why? what specific role is required to see the records of SYS_EMAIL?
I'm trying to migrate the lists from old workspace to configurable workspace..so basically I wanted to migrate data form sys_aw_my_list to sys_ux_my_list. Is there any possible solution to achieve this
Where are the Draft emails saved in HR Agent workspace? Since, the Draft Emails related list is not available for HR Agent workspace.
Need to create RITM, SCTASK form HR case, is it possible to create using HR lifecycle event.If possible anyone can share the details.
Hello All,In the HOME tab of the HR Agent Workspace when I scroll down I can see a few score type reports as seen in the attached screenshot. When we click on that score(here it is 0), these are the columns shown in the list by default. Now we know t...
While working in the HR agent workspace, I'm finding an issue with the Employee relation table.For cases related to the Employee relation table, the already configured response templates do not workit shows 'Please specify the Table Configuration' th...
HiIn standard ticket page , when HR case is opened, we can see the date,state in right side of the page(Highlited in yellow)But we have a requirement where these options should be visible in left side of the page beside HR case,Attaching the sample s...
Hi Can someone please help me in setting up ribbons on Agent Workspace for HR Case Management(configurable). I tried using the steps we used in legacy workspace, but unsuccessful. If there is any document for ribbons on configurable workspace, please...
Hi , please help me to change the logo of the workspace.
Hello experts,I am rendering a UI page in workspace using g_modal.showFrame.I am getting a 'Close' button in the pop-up by default, which I want to remove/hide.Any lead on how to achieve that? This is a simple line of code:function onClick() { var...
Has anyone had any luck reporting on the employee relations tables? With the Corrective Actions and the outcomes being on different tables, it is difficult to report on this. We have a database view but are seeing a lot of duplicates. Any suggestions...
Hello all, I was working on the notification body and i got one scenario where i need to attach the pdf document in the body of notification, so can i know how to attach the pdf in the email body of the notification through email scripts.
Are there any impacts to portal if there were a name change to a Knowledge Base?
Hi,I have a scenario in which we are pulling the value of the connected content from backend and retrieving the values in a widget. These however are getting auto translated which we do not want. Is there a way by which we can stop this auto translat...
