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Resolved! Workday replacing Servicenow

Hi team wanted to know if an organisation wanted to look at going down the path of replacing Successfactors and Servicenow HRSD combo. Would Workday be able to easily replicate what servicenow hrsd module does for example almost 100 forms , different...

Sean50 by Tera Contributor
  • 2130 Views
  • 1 replies
  • 1 helpfuls

Resolved! Generate a PDF file in the incident form

Hi All, It is possible to create a PDF file using ui action in the incident form. Once the user save or submit the form all the fields should come the PDF file .Can anyone provide me the script 

chandan31 by Tera Contributor
  • 1850 Views
  • 1 replies
  • 1 helpfuls

HR Cases visibility

Hello everyone!I am currently seeking for best practices around the visibility of HR Cases on the backend.There is already an OOTB business rule "Restrict query" that comes together with "Human Resources: scoped app core" plugin and from my understan...

Resolved! Report on record producer submission

Hi all,I need to create a report i.e., when a user submit the record producer i.e., inquiry. This will create a case in hr table. I need to create a report where the it has to consist the the data of inquiry and also what all the data the user submit...

Community Alums by Community Alums  
  • 2955 Views
  • 4 replies
  • 6 helpfuls

Use DocuSign integration within a Lifecycle Event Onboarding Case

Hi all, In my current implementation we would like the HR team to have a task to upload an unsigned contract in the lifecycle event in ServiceNow.After the contract is uploaded, we would like the employee / new hire to sign the document using DocuSig...

Lorenzo8 by Mega Guru
  • 1807 Views
  • 4 replies
  • 0 helpfuls

What is ref_ac_columns and how to use it?

I have these requested for and Associate ID fields referring to the sys_user table in the catalog item form.I want these fields to be filled automatically bases on the logged in user using ref_ac_columns.Can someone tell me how to achieve it?

Madhan007 by Tera Contributor
  • 14448 Views
  • 2 replies
  • 9 helpfuls

Group manager is not able to add/remove member

Hi all , Group manager is not able to add /remove group members in the group and also he is able to see edit button. while clicking the edit button able to see slash bucket but after save user are not removing or adding the group.Can anyone help me i...

chandan31 by Tera Contributor
  • 2055 Views
  • 4 replies
  • 0 helpfuls

Is there documentation about what is included in each HRSD COE?

We have HRSD and we are looking to create a roadmap of how/when we roll out each HR "product" internally. We want to cross-reference our internal list against what is offered by HRSD COEs out of box, but I can't tell the best way to do that.Is there ...

CCSF-Syd by Tera Expert
  • 1728 Views
  • 2 replies
  • 0 helpfuls

How to use "Map to field" on a variable set

Hi everyone! I have a variable on my variable set that I want to use to populate the value on the backend when creating an HR Case.Since map to field doesn't work on variable sets, what is the best way to achieve this? Kind regards,Sérgio

rafas_2703 by Tera Guru
  • 1302 Views
  • 3 replies
  • 0 helpfuls

Resolved! Reference field not showing users in HR Agent Workspace.

Hi all, I am dealing with an issue in HR Agent Workspace. For one of our HR services, we have additional reference fields for Representatives. The issue is that when some of the users want to choose the Representative it shows "no records to display"...

marketa_w by Tera Expert
  • 2003 Views
  • 6 replies
  • 0 helpfuls