Is there any way to Hide the Quick Action menu in the live chat.

GAURAV333 · ‎07-17-2025

glideFather · ‎07-17-2025

in my PDI, there is not much to change but try to check in your instance.

Go to Conversational Interfaces > Settings > Agent Chat:

(perhaps a scope switching will be required)

Let me know if that helped

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glideFather · ‎07-17-2025

@GAURAV333 another thing what I found are these ACLs, but not sure if it related to the same thing...

According to the official documentation:

Note: Agents must have the quickactions_user role to use quick actions.

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