Hi @GAURAV333
in my PDI, there is not much to change but try to check in your instance.
Go to Conversational Interfaces > Settings > Agent Chat:
(perhaps a scope switching will be required)
Let me know if that helped
@GAURAV333 another thing what I found are these ACLs, but not sure if it related to the same thing...
According to the official documentation:
Note: Agents must have the quickactions_user role to use quick actions.
