Is there any way to Hide the Quick Action menu in the live chat.

[GAURAV333]

[GlideFather]

Hi @GAURAV333 

in my PDI, there is not much to change but try to check in your instance.

Go to Conversational Interfaces > Settings > Agent Chat:

(perhaps a scope switching will be required)

Let me know if that helped

[GlideFather]

@GAURAV333 another thing what I found are these ACLs, but not sure if it related to the same thing...

According to the official documentation:

Note: Agents must have the quickactions_user role to use quick actions.

https://www.servicenow.com/docs/bundle/vancouver-servicenow-platform/page/administer/conversational-...