Issue while accessing the Item - Servicenow

SandeshD
Tera Contributor

Below is the screenshot of the error message which I am receiving while accessing the request.

 

SandeshD_0-1741181535796.png

 

Please assist!

9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

@SandeshD 

is that error coming when form loads or when submitted?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur , 

When the form is submitted!

The record is created in the respective table , but with empty field values.

@SandeshD 

the error clearly says cross scope issue.

check this link

Read operation on table 'sn_hr_core_case' from scope 'Global' was denied. The application 'Global' m... 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I tried this , but there is no entry for this specific one in the Application Restricted Caller Access table.