Issue while accessing the Item - Servicenow

[SandeshD]

Below is the screenshot of the error message which I am receiving while accessing the request.

Please assist!

[Ankur Bawiskar]

@SandeshD 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SandeshD]

A new entry?

[Ankur Bawiskar]

@SandeshD 

you will have to create a new record into that cross scope table

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Swapna Abburi]

Hi @SandeshD 

looks like you are getting this error when you are querying user record.

You need to declare a "Application Restricted Caller Access" record for the mentioned script.

[PrashantLearnIT]

Hi @SandeshD 

You have to create cross-scope privilege between the global scope and hr application scope as mentioned.