Issue with Delegation rule categories

[muktha1]

Hi friends,

I created delegation rule categories under Granular Delegation for HR and IT in sys_delegation_rule_category table. I created HR categories in HR core scope and IT categories in Global scope and also added delegation rules for each of those categories. On the ECpro portal profile page on impersonation , I find that some of them are not able to see the HR categories to select. We do not have delegator/delegate user criteria specified.

OOB the "Read" access control for the table has the role  snc_internal and the security attribute condition is

LoggedIn=true^ORAllowUnauthRolelessAcl=true

How to give access for all users to the categories? 

Thanks

[alextaylorone]

The fact that the HR categories are created in the HR Core scope while the IT categories are in Global makes the scope difference worth checking first. Since the issue only affects some users, I would also compare the affected and unaffected users' roles and access rather than changing the standard access control immediately.

It would be useful to confirm whether the affected users can access the HR category records directly, or whether the categories are only missing from the Employee Center Pro profile page. That distinction could help narrow down whether this is an access issue or something specific to how the portal filters delegation categories.