Keywords not bringing the correct topic
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11-04-2024 07:18 AM
Hi,
I have created a new designer topic where I have added a few keywords. While I am typing with few of the keywords in the PAT it is returning back a different designer topic instead of the topic I created. Could anyone please help me with the workaround for this?
Thanks!1
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11-04-2024 10:19 PM
@Vaishali 11 did you try testing it from the virtual agent designer topic itself from the properties section and from language section
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11-04-2024 11:03 PM
Hi @VaranAwesomenow ,
yes I have tried testing the topic from the properties tab with some keywords and getting the below mentioned error.
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11-05-2024 08:55 AM
as you can see it is asking you to map an intent to the phrase, there is a training in now learning on how to do this setup, it has detailed Lab instructions on creating NLU for topics and mapping to intent, testing the coverage of intent and so on below is the link to that course
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11-05-2024 11:25 PM
Hi @VaranAwesomenow ,
In this requirement we don't want to create a NLU but use it with keywords only. Although I have tried creating the NLU but still it is not working in higher instances and bringing other topics.