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Keywords not bringing the correct topic

Vaishali 11
Tera Guru

Hi,

 

I have created a new designer topic where I have added a few keywords. While I am typing with few of the keywords in the PAT it is returning back a different designer topic instead of the topic I created. Could anyone please help me with the workaround for this?

 

Thanks!1

5 REPLIES 5

Ramendra
Tera Contributor

Please check for the com.glide.cs.nlu.keyword.ignore.threshold to set it true. Mark my answer if found useful