Knowledge articles language filter
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11 hours ago
When creating knowledge articles in ServiceNow, you can select the language if multiple languages are configured in the system. In Norway, some users prefer articles in Norwegian, while others prefer English. However, the Employee Center automatically filters articles based on the user's system language. As a result, users with English as their system language cannot view Norwegian knowledge articles, even if they understand Norwegian and can read them without issue. Is there a system property to disable this language filtering?
Any other workarounds to try?
Thanks
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10 hours ago
This support article might help you
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696617