Hi Team,
I need to change the default filter conditions when i click All HR cases, SLA at risk in Landing page. I am aware that we can change that via UI builder but wanted to know if we have any configurations to change it without touching UI builder OOB pages?
Hi @preethigovi,
To change the default filter conditions for the "All HR Cases" and "SLA at Risk" sections on the Landing Page, follow these steps:
Open Settings in the HR Agent Workspace.
Under Page Configurations, navigate to Landing Page > HR Case Card Configurations.
Locate the specific card you want to modify, and click on it. This will open the Card List Configuration record.
In the Query field, you can update the default filter criteria as per your requirement.
This approach allows you to modify the filters without needing to touch the UI Builder or make any changes to the OOTB pages.
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