List display error in Agent workspace for HR Case management

[Simanta27]

Hi everyone,

Whenever I am trying to open a list in Agent workspace for HR Case management, it's showing me the error "

Can't display this list

Try contacting your system administrator".

Attaching a screenshot for reference.

Anyone knows how to solve this issue?

Thanks in advance!

[1234av]

Can you please Refer this documentation ,it contain all the setup for HR case in Agent workspace .

Setting up Agent Workspace for HR Case Management (servicenow.com)

if you have already done this please verify once .

[ThunderDev]

I am experiencing the same issue using CSM/FSM Configurable Workspace. This issue only happens occasionally and I haven't been able to reproduce it on command. I have came across this KB article (KB1005141) https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1005141 I am hesitant to implement the work around listed on the KB article as it says the following "This does slow down configurable and classic workspaces somewhat". Does anyone have input on this?