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11-06-2024 09:04 PM
Hello everyone,
I want to change the display content of Approval in My Task, but can't find a way to do it. Is there a configuration to make changes like the image below or can I just customize the widget?
Please help me.
Thank you so much.
Solved! Go to Solution.
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Employee Service Center
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11-08-2024 10:37 AM - edited 11-08-2024 10:41 AM
Credit goes to James Chun in this Community post
You will have to create/update the To-do configuration.
- Navigate to Employee Center > Administration > To-dos Configuration
- Filter the Table column with sysapproval_approver
- Open the Approvals record
- In the Task Configurations related list, create/update the corresponding record where the Reference table is Change Request (may differ for your use case)
- Note that the change will be applied to the Open tab only. To modify the configuration of the Completed tab, repeat the above for records where Tab = Completed
Refer to the document for additional details - https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/employee-cente...
Another link that may be helpful: link
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11-08-2024 10:37 AM - edited 11-08-2024 10:41 AM
Credit goes to James Chun in this Community post
You will have to create/update the To-do configuration.
- Navigate to Employee Center > Administration > To-dos Configuration
- Filter the Table column with sysapproval_approver
- Open the Approvals record
- In the Task Configurations related list, create/update the corresponding record where the Reference table is Change Request (may differ for your use case)
- Note that the change will be applied to the Open tab only. To modify the configuration of the Completed tab, repeat the above for records where Tab = Completed
Refer to the document for additional details - https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/employee-cente...
Another link that may be helpful: link
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11-10-2024 07:34 PM
Hi @jcmings ,
Thank you so much, have a nice day sir.
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07-09-2025 07:27 AM
Hey Dinh,
have you followed the same steps and accomplished what you wanted.