Make assignments group mandatory
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‎06-24-2025 02:29 AM - edited ‎06-24-2025 02:29 AM
When assign to is populated on hr task then assignment group is set to mandatory and it remains mandatory even if assigned to is empty or not.
How to proceed with this?
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‎06-25-2025 09:43 PM
I believe @kumaar has not yet acknowledged your initial message, which outlines an approach—this likely means it hasn't been tried or possibly hasn't been read yet.
Repeatedly requesting to mark a response as correct or helpful may come across as insistent. It’s best to wait for @kumaar to review and share any update
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-24-2025 03:12 AM
so what did you start with and where are you stuck?
Usually Assignment Group is populated 1st and then assigned to with the members of that group.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-24-2025 12:55 PM
Hi @kumaar
where are you getting stuck? what have you tried?
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/