Make Case watchlist into email CC using Email script. how we can approach?

[MUDIGOLAM BHANU]

I want to make cc watchlist into email CC. How we can achieve using email script?

[Tanushree Maiti]

Hi @MUDIGOLAM BHANU 

Can you try with this code snippet:

if (!current.watch_list.nil()) {

    var watchSysIds = current.watch_list.split(",");

     var len = watchSysIds.length;

     for(var i = 0; i!=len; i++) 

      {

        if(watchSysIds[i].toString().indexOf("@") > -1) 

         {

            email.addAddress("cc", watchSysIds[i], watchSysIds[i]);

        }else

          {                  

            var notifyUsr = new GlideRecord("sys_user");

            notifyUsr.addQuery("sys_id", watcherIds[i]);

            notifyUsr.addQuery("notification", 2); 

            notifyUsr.addQuery("email", "!=", "");

            notifyUsr.query();

            while (notifyUsr.next()) 

          {

            email.addAddress("cc", notifyUsr.email, notifyUsr.getDisplayValue());

            }

        }

     }

}