Make sn_hr_core_case_operations commented notification

CCSF-Syd
Tera Expert

Hi all,

I am looking at the OOTB `HR Case Comment` Notification and I want to make one for the `sn_hr_core_case_operations` Table but I am not sure if this event will capture it, I need to make a new event, etc.

Any ideas how I can make an email Notification for comments on `sn_hr_core_case_operations`

?

1 ACCEPTED SOLUTION

Mark Manders
Tera Patron

Create a notification on the table with condition 'comments changes' and send the email. 

Or create a flow, triggering when the comments change and use a 'send notification' action, referencing to your notification.

Or create a BR to trigger that triggers a new or the existing event and send the notification you already have.

View solution in original post

1 REPLY 1

Mark Manders
Tera Patron

Create a notification on the table with condition 'comments changes' and send the email. 

Or create a flow, triggering when the comments change and use a 'send notification' action, referencing to your notification.

Or create a BR to trigger that triggers a new or the existing event and send the notification you already have.