Make sn_hr_core_case_operations commented notification

CCSF-Syd
Tera Expert

Hi all,

I am looking at the OOTB `HR Case Comment` Notification and I want to make one for the `sn_hr_core_case_operations` Table but I am not sure if this event will capture it, I need to make a new event, etc.

Any ideas how I can make an email Notification for comments on `sn_hr_core_case_operations`

?

1 ACCEPTED SOLUTION

Mark Manders
Mega Patron

Create a notification on the table with condition 'comments changes' and send the email. 

Or create a flow, triggering when the comments change and use a 'send notification' action, referencing to your notification.

Or create a BR to trigger that triggers a new or the existing event and send the notification you already have.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

View solution in original post

1 REPLY 1

Mark Manders
Mega Patron

Create a notification on the table with condition 'comments changes' and send the email. 

Or create a flow, triggering when the comments change and use a 'send notification' action, referencing to your notification.

Or create a BR to trigger that triggers a new or the existing event and send the notification you already have.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark