Need help dot walking in assignment script for Assigned to.

taylor21
Mega Expert

Hi all,

I am attempting to create an assignment rule that sets the "Assigned to" field to the "Opened for's" Business Partner which is a value populated in their HR Profile. The Opened for field is a reference to the user table. I'm a beginner with scripting so I am looking for some assistance on how to populate the current record's "Assigned to" field with the Opened for's Business Partner using an Assignment rule or a Matching rule. Any assistance is greatly appreciated.

 

Taylor

16 REPLIES 16

Hi Brian, thank you - I added the message script (containing the business partner) to the matching rule and did not have any results so I created a business rule with the same script and I am now receiving a message (below) when I submit an item on the portal. 

Hi Bryan, thank you - I added the message with the business partner in it and it did not work in the matching rule. I deactivated the matching rule and created a business rule with the same script. I am receiving the following message when I submit an item on the portal: