Hi all, I am working with a customer who is having issues with their current document task process. They want to be able to reassign document tasks, but based upon my current understanding, this isn't possible. They also want to 'open up' the PDF doc...
We are trying to create a report that lists all of the employees entered through a Multi-Row Variable Set (MRVS) on separate lines on the report. On our form, a script generates an HTML table using the data from a Multi-Row Variable Set. We use the M...
Hi Guys, In the Metric Definition table of HRSD, I want to calculate and display time data from the HR Case (sn_hr_core_case) table with specific conditions on state transitions.The requirement is to capture only the transition timestamps between sel...
Hi, I want to configure the default email adress (reply to) when we send an email via HR Agent but i don't know how i can do that. Thanks
Hello, UI Classic of HRSD, we used a "collaborator" on the case form . Does such a tool exist for agent workspace? Request from the business, is to have the agents reach out to a specific agent to collaborate on a case. Sending them a notificatio...
Hi, In the HRSD Lifecycle Event, I have configured multiple Activity Sets. Within the Pre-Leave Preparation Activity Set, there are three activities. My requirement is that these activities should execute sequentially:The first activity should be tri...
Hi Experts,I have created an HRSD report on the HR Case [sn_hr_core_case] table.Group By: Subject Person → Location → CountryStack By: HR Service → Topic Detail → Topic Category → COEThe report is working as expected; however, the legend displays the...
Hi, Community In HRSD Employee Relations, restricting a case removes the requester’s access — yet the notifications, including the resolution notice and the request to accept the resolution, keep going to that same requester. I’ve raised this with bo...
Currently, the Involved Party Name field has limited user options. This enhancement aims to expand the selection criteria when the Involved Party Classification is set to HR.When HR is selected as the classification:The dropdown should display users ...
The Out Of Box Flows of Alumni Center application are inactive and some security constraint is blocking me from activating them, the Documentation does not mention anything about the flows but they are needed for users to be converted to alumni users...
Is there an easy way to extract which HR Services & Topic options are available by country? Also, once a case has been opened, is there no other way to change the Service & Topic apart from transferring the case? Any help would be appreciated. Thanks...
Hi All, We have a record producer that creates specific HR Cases under a specific HR Service. The record producer has a script that calls a subflow queries the HR Case table to find out if another case with the same HR Service is open for the same su...
I'm working on an HRSD story where I need to remove the word "Case" from Employee Relations service display names in Employee Center, without breaking any existing functionality. I've located the HR Service records under:sn_hr_core_service.list ...
I was doing the simulator tasks and stuck at the place where it is asking me to assign all HHD Stories to the Application Development theme and HHD Application Development epic?. I have done it all but still facing the same error. Not sure how to pr...
Hey SN Community! Is it possible to restrict case access for HR Agents based on their assignment group using a COE Security Policy?For example: Person A is apart of HR Tier 1. There are currently 4 HR Benefits Cases. One is assigned to HR Tier 1, so ...
