Need to display selected HR Service description in Create New Case module in HR Case Management

Akila Ravichand
Tera Contributor

Hello Everyone,

 

I appreciate you help on the below query.

 

In Create New case module (in native view) of HR case management, by default configuration, after searching employee, when HR Service is chosen, we get Opened for, Subject person and work notes.

 

In my case, I need to display the description value of the chosen HR Service in the Create New Case page. Is it possible to configure? If not, can anyone share the workaround for this?

 

Regards,

Akila

 

@Ankur Bawiskar 

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