Need to get the previous comment field value of a journal input type field

sanga2
Tera Contributor
Hi all, I have a requirement where i need to check if the previous field value exist for a journal input type field 'comments'. How to check that using a business rule?
9 REPLIES 9

Tony Chatfield1
Kilo Patron

Hi, as journal data is not stored on the records table, I would expect the 'previous' value to always be NULL.

Perhaps you can update this thread to explain your solutions requirements\use case, so that the community can better understand your intentions and the context of the question.

HI tony, I just need to check if there are any previous comments are there or not.

Hi, you can use getJournalEntry() to check for comments entry in the journal
GlideElement | ServiceNow Developers

Hi Tony, can you help me how to write a script to find if there is a previous comment or not in business rule.

 Thanks.