Need to get the previous comment field value of a journal input type field
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‎07-23-2023 04:08 PM
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‎07-23-2023 09:47 PM
Hi, as journal data is not stored on the records table, I would expect the 'previous' value to always be NULL.
Perhaps you can update this thread to explain your solutions requirements\use case, so that the community can better understand your intentions and the context of the question.
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‎07-23-2023 10:17 PM
HI tony, I just need to check if there are any previous comments are there or not.
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‎07-23-2023 10:31 PM
Hi, you can use getJournalEntry() to check for comments entry in the journal
GlideElement | ServiceNow Developers
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‎07-23-2023 10:44 PM
Hi Tony, can you help me how to write a script to find if there is a previous comment or not in business rule.
Thanks.