I'll preface this with the fact that we do not have access to Performance Analytics. We have a requirement for the analytics team to be able to report on all cases without giving them access to fields that would identify who the case is for/about or ...
Hi, I need to provide User read access to HR Task, Metric Result and General Case table. Can anyone please tell which role will be sufficient to provide access to above table. Regards, Nivedita
How to add Knowledge article to HR service? in HRSD As per the Fundamental course it says KB articles can be added to HR case, HR catalog item and HR service. Can anyone help me to add KB article to HR service? Best Regards,Pooja
Hello, I'm currently working on the HR simulator and I'm having an issue with this task. I've been tasked with adding the case reader role to the security rule for the work notes operation... Bui I haven't been able to find the work notes operation t...
I have a requirement that a logged-in user has a "filter_global" role so that Filter queries should be shared with the Group. But the Visible to Group option is not showing. How can I give access to the filter_global role to share the filter query wi...
In one hr task using hr task type is submit catalog item and added one catalog item in that so, when I impersonate to that hr task assigned to person and open that task and after submitting all the required details in that catalog item still it is op...
We are using HRSD case and have recently rolled out the ER case COE module. When an ER case comes in, there are ACL's preventing non-ER team members from seeing the case. However, we often have to transfer the case outside of ER. We have discovered t...
I'm exhausted searching answer from google. but still did not get it resolved. Please confirm the screenshot.
How does the State of the HR Playbook Card get mapped from the table/record its rendering? We have a HR Playbook Card Configuration record, which we have confirmed is being applied to our target record since it is setting the Tagline at the top of th...
Hi Team , Issue : Below error is being displayed when reading records from HR profile table even though cross priviledges is present and acl is present . How can i resolve this issue. Coss Scope priviledge with Global as scource scope is not allowed ...
Hello everyone, i've built the integration between Servicenow and Docusign in order to have digital signature for HR Documents. Now the issue that i'm facing is related to the fact that the document is attached on the HR Task, after attached it will ...
Hi All, Can you help me top add hyperlink in the flow designer script partvar number = fd_data.trigger.current.sys_id; var url = '<a href="''https://itsmtest.service-now.com/esc?id=hrm_ticket_page&table=sn_hr_core_case_workforce_admin&sys_id=' '">' +...
We have a requirement for a date variable on record producer producer name: date_required to only allow saturdays to be selected. Is there any way to do this via an on change client script? Tried to use the below on change script but didn't work fu...
Hi everyone, I have a business rule that I need to change, but I want to do some performance tests to ensure the change will not impact negatively my instance.What is the best way for me to test with what I have right now, and then compare to the aft...
I have a record producer with contextual search but is not showing on the Employee CenterAs far as I know, I need to add an instance, but it still does not show up on the record producer Any idea?
