I have created on UI action named 'Packing slip' on csm workspace which when button clicked open up window with generated pdf using the templated specified on form field, i have attached images, it works on native ui form when clicked window pops up ...
Hello, I'm running into an issue here and not sure what to do about it.I have an existing form, o which I added 2 additional fields (to only be seen by certain people with a specific role). On the backend, it is working as designed. However, when I g...
Hi Team, How we can configure workspace notification ? i.e As an Agent, I want to receive notifications within the Workspace, So that I can keep all my work within the Workspace view. Thanks,Manal Aquil
HiI have a requirement to highlight a field in list column to any color when that filed is in list in hr agent workspace,so i have created highlighted value in workspace experienceits working fine when we have kept it in any place (example second co...
We recently upgraded our portal and the search bar shifted to the right in the header. Where do I go to move the header location to align with the left side of the screen?
Hi everyone, I want to get the sys_id of a choice in a select box type variable and compare it to the value set on a property, and if it's equal it makes some fields mandatory and visible. I have a catalog client script and a script include but it's ...
Hi,I am having a field called case reason in HR Cases table which is reference to a custom table 'u_case_reason'. I want the values of the case reason should be sorted in alphabetical order both in record producer and case form for all users. I tried...
How can I add a new List to HR Agent Workspace? I've been looking at documentation and can find information on Agent Workspace (incidents, problem, ect.), but can't find anything for HR Agent Workspace.
Hi, On my record I have variable called name referenced to sys_user table. After form submission form the portal why the case description show the logged in user value as well next to the variable as orginal value I'm aware this is populating from ...
Hello! I am new to ServiceNow and am wondering the best method to achieve this scenario. We’re exploring restricting read access of HR cases based on the location of the submitted user for some of our HR non-agent teams. So if User A lives in Town A...
Hello everyone, I am facing issue in manager hub configuration, in team insights there are widgets -about the teams, service and support, employee journeys, in that there are reports so how can i bring data in them.
https://www.youtube.com/watch?v=Q1l5mZl4-ck
Perhaps I'm missing something obvious and this is detailed/documented somewhere....but HR users (i.e. users with roles such as hr.ROLE_HR_CASE_WRITER) don't have permissions to add users to the list collector field Work notes list if it is added to t...
How to restrict Reports & Dashboards related to ER to all the users except the ER managers.
Hi everyone! I was asked to add the "Watchlist funcionality" to my Portal widget and make it like a button. I want a "Watchlist" button for example there, that will display the sys_user list so I can choose more than 1 user.What is the best way to ac...
