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HRSD E-signature

Hi Everyone, We have been trying to create an E-signature in LE in one of the Manage Lifecycle events.We have followed all the steps and have constructed the same. Whenever the task is created for e-signature and we click on "Sign Document", the atta...

Soumita3 by Tera Expert
  • 853 Views
  • 3 replies
  • 1 helpfuls

When user forward the mail it should update on HR case

Hi All, Can someone please help me on below query.If an end user forwards an email with the watermark and ref number in body mail should update in HR case , just like a reply email does. Created the inbound action with Forward TypeBut its not updatin...

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nikhitha24 by Tera Guru
  • 292 Views
  • 1 replies
  • 0 helpfuls

Document Generation based on conditions

I have a requirement to be able to generate document on case record based on a field condition.Basically there are 2 templates associated and depending on a field value corresponding template has to be generated.We have already implemented document g...

snowuser4 by Tera Expert
  • 386 Views
  • 1 replies
  • 0 helpfuls

Resolved! limit the decimal value in the integer field

function onChange(control, oldValue, newValue, isLoading) {    if (isLoading || newValue == '') {        return;    }    var fieldName = g_form.getValue('hours');   //use your field name    // Regular expression to match the desired format (maximum 3...

chandan31 by Tera Contributor
  • 503 Views
  • 3 replies
  • 1 helpfuls

How to pass group approval through script in flow designer

Hi All,Actually we have created flow here we call a sub flow, so here we need mention "Approver User" , but i need to mention a group(Advisors ) , so i want mention in the script , then the approval needs to go to those groupPlease help me to complet...

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Deepika61 by Tera Contributor
  • 354 Views
  • 6 replies
  • 1 helpfuls

Lifecycle activity for team outside HR

One of the activity for onboarding lifecycle, is for a team outside HR need to answer a question (Yes or No). What type of HR task should I do to accomplish this?Where would the team go to assign the HR task and complete the  HR task?

valter479 by Tera Contributor
  • 595 Views
  • 6 replies
  • 0 helpfuls

Assignment group not visible for HR cases in agent workspace

When i click on magnifying glass icon on assignment group field in agent workspace, i am not able to view assignment group, its showing blank but when i type group name manually it works. And i am not facing these issue in incident and task. What can...

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Aijaz1 by Tera Contributor
  • 880 Views
  • 5 replies
  • 1 helpfuls

Resolved! Is Employee Center going to replace Service Portal?

Hi everyone, My question is as per the topic. I've heard some rumors that Employee Center may replace Service Portal in the near future and that it will bring together both ITSM and HR functionalities to make one portal for everything.  Does anyone k...

Piotr21 by Tera Contributor
  • 2932 Views
  • 12 replies
  • 6 helpfuls