I would love to get help.I'm trying to set up a home page depends by groups in UI BUILDER.For example, if I am a group member from specific group like IT, I will see a certain page that I have built.I tried to enter a condition in the field found in ...
Hi all I have few groups Like 1. Group A2. Group B 3.Group C and so onI want to make these groups to see cases only assigned to them and they should not see the cases of other groups
Random question -- can I have a non-Global parent update set, if my update sets are in different scopes? For example:Update Set 1 in HR Core scopeUpdate Set 2 in Employee Center Core scope Can update set 2 be a child of update set 1, or does a third ...
Hi All, In mobile onboarding app the HR onboarding timeline progress tracker is being displayed based on the records from Scripted Activity Set Contexts(v_st_hr_activity_set_context)table. I would like to know how are these inserted in this table. I ...
I have a document that one of the HR representative need to sign. How can I assign the document task to the group of HR representatives (3 people) and have only one of them sign the document?
Hey SN Comm Team, We are noticing that it seems the notification is not being sent to the author, when it is not the original author. We have the notification KM: Article Expiry Warning using the event kb.article.expiry.warning. We have the scheduled...
How to make one particular field mandatory and visible based on another reference field selected.
Hi everyone, can anyone help me with this requirement? When we have a tab open on an IMS that is active, if we try to close the tab(by clicking on the small "x" next to the interaction number), we need to have a pop up message that says: Closing the ...
I am getting the message "There are multiple UI Policies with the same Order for this field" what should I do to make it work ?
Issue context:[UTAH] I created from scratch Lifecycle Event to manage some process in organization. Everything looks as expected in Manage Lifecycle Event record of Platform UI. I set up also HRSD Playbook to make my process (Lifecycle Event) availab...
The value should reflect automatically in the name field while writing in firstname and lastname fields.
We are training our users to search for duplicates when creating knowledge, and also on providing feedback on an article if it is a duplicate, but how can admins manage duplicate content when not caught by our end users? Spot check obviously, but is ...
Hello -1. Has anyone done integration work with PeopleSoft to ServiceNow and if so, could you share some examples of how you're using this?2. Has anyone done bi-directional integration (where records can be changed and updated through both ends and r...
Hello,We are looking for some standard or recommended descriptions/definitions for the following states: RequestedAssignedPendingClosed Incomplete Is there a resource available with descriptions of the different case states? I found some descriptions...
