NEW ConfigureabLe workspaces for HR

Kass3m
Tera Expert

 

 1. How can we validate if we are using the configurable workspace in HRSD?

2. If we are not using the Configurable workspace, is the classic HR agent Workspace getting deprecated as part of Xanadu?

1 ACCEPTED SOLUTION

Sabrina10
Kilo Guru

Its often easy to tell by the URL of the workspace, if you kept them to OOB.  I documented a migration path here when SN first released the configurable workspace in HRSD.

Old:  <instance-name>.service-now.com/now/hr/workspace/home

New:  <instance-name>.service-now.com/now/hr/agent/home

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3 REPLIES 3

Community Alums
Not applicable

Hi @Kass3m ,

1. Navigate to All Workspaces in Workspace Experience Module.

SandeepDutta_0-1729049374470.png

 

2. Choose Agent Workspace from the list.

SandeepDutta_1-1729049374486.png

 

 

If you see "Agent Workspace" then it's legacy and HR agent workspace is the configurable Workspace for HR.

"Classic HR agent workspace is deprecating and ServiceNow won't be providing any support on in moving forward"

Sabrina10
Kilo Guru

Its often easy to tell by the URL of the workspace, if you kept them to OOB.  I documented a migration path here when SN first released the configurable workspace in HRSD.

Old:  <instance-name>.service-now.com/now/hr/workspace/home

New:  <instance-name>.service-now.com/now/hr/agent/home

Kass3m
Tera Expert

@Sabrina10 this is helpful, thanks